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SP CRM 2012
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also you might wantcaja-spsuiteSP-LOGISTICSSP-OPERATIONSsp-depotSP-FORWARDING

OPTIMIZE YOUR SALES KNOWING YOUR CONTACTS AND CLIENTS

SP CRM 2012 is a fully integrated management system of relationships (with customers, potential customers, correspondents, agents, employees, ...). SP CRM 2012 offers the ability to create and maintain a complete view of customer data from the first contact to the load confirmation.

  • Selection
  • Qualification
  • Actions 

Secure business growth through effective management of their customers and prospects. From a simple and functional SP CRM 2012 to create and sort the database in order to identify future opportunities. To support its business activities, plan operations parallel marketing, loyalty or prospecting.

SUMMARY OF FEATURES
Sales

Ventas 
Opportunity Management Convert leads to opportunities and track through the sales cycle.
Managing the sales process Use sales methodologies are performed to confirm that the processes defined in your organization.
Offers and proforms Create service offerings using the powerful engines of rates and customize to your needs.
Order Management / Records Convert quotes to records (entry, transit, etc..) In one step and make the subsequent management.
Management salesforce Measure sales performance of the employee and share calendars unified commercial.

 

Customer
Service 


ServCliente 

Direct Email Increase sales productivity by sending personalized emails with special offers, rates templates, etc.
Complete view of customer information See all the information on each client to understand their needs and answer their own questions.
Planned sales force Centralized and shared business calendar and send it to mobile devices (iPhone, Blackberry, Smartphone).
Knowledge database where extract relevant information Have a database of knowledge to perform powerful searches and extract analytical information.

 

Market Rates

Cotizac 
Powerful motor patterns and rates Motor rate quote based on patterns and rates of different services. Patterns quotes / invoices associated with files in Microsoft Excel.
3 levels of trading and pricing Offer specific and general rates provide 3 levels available. You can make specific offers and quotations and to set general rates (cost and sales) and specific customer, type of traffic, types of goods, etc..

 

ERP Integration

caja-spsuite 

Integration with other modules CRM integrated with other modules: Traffic, Documentation, Billing, Expeditions, entities (customers, suppliers, prospects, correspondents ...), engine rates, etc..
Automatic Billing To achieve automatic billing offerings are integrated with pre-invoicing processes and customer billing.

 

 


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